Will you measure the guests temperature? Will we have to wear gloves and masks?
will not measure the temperature of our guests. Wearing gloves will not
be mandatory, but we will leave it to each guest to choose.
masks is obligatorily in all the commons areas of Bluesun hotels. Their
removal is allowed during the consumption of food and beverages.
we kindly ask you to wear a mask as prescribed in accordance with this
decision. All those who do not have masks can pick them up at the hotel
reception. Your health and the health of our employees is most
important to us. Thank you for your understanding.
How are we going to swim in the pool?
it comes to pools, you will be able to enjoy them as you are used to.
But with a reduced number of people in and around the pool area. We will
be guided by the rule of 15 people / 100 m2, with a physical distance
of 1.5 m. Disinfectants will be placed next to each pool. We will allow
you to take a shower and go through the "pre-pool" where possible.
Will we be able to relax on the sun loungers by the pool and rent a beach towel?
course. At the pools, the deck chairs will be placed at a minimum
distance of 1.5 m and will be disinfected several times a day.
towels for rent will be issued by our pool staff. Used towels will be
stored after which they will be transported to the laundry.
How will you serve our meals?
We will continue to provide our guests with a large selection of delicious and various food. Enjoy your stay & your buffet meals.
What are the other hygiene measures in hotel restaurants and bars?
We will regularly disinfect all furniture and equipment, price lists, POS machines…
Will we be able to enjoy all the wellness and spa services?
You will be able to enjoy our wellness but with few limitations:
- temperature measurement for guests who go for treatments,
- all therapists will wear protective gloves when performing the treatment (except massage),
- disinfection of the entire wellness every 2 hours,
- spa zone reservation - a certain number of people who can be inside will be determined in advance,
- only dry saunas will be available.
Will you disinfect the rooms?
Along with the regular cleaning, the rooms will be disinfected regularly and thoroughly.
What are the hygiene measures in other public areas of the hotel?
We will clean and disinfect floors, doors, handles, elevator buttons, switches, furniture and toilets several times a day.
What if you suspect COVID-19 in a guest or employee?
have prepared a protocol according to which we will act in such a case.
Epidemiologists on duty are available to every hotel for such a case. All
Bluesun Hotels & Resorts employees, in each destination and each
hotel, will undergo training in appropriate environments. All adopted
measures will be updated to include new information important for risk
Your health and safety are most important to us!