Thanks to the experience from the previous years but also further adherence to the highest health and safety standards, Bluesun Hotels & Resorts are ready for your vacation. Taking into account the health of our guests, employees and business partners, and in cooperation with experts, we have prepared measures for the operation of our hotels in the conditions of the COVID-19 pandemic. Below are answers to some of the questions that might interest you.

Will you measure the guests temperature? Will we have to wear masks?

We will not measure the temperature of our guests. Wearing masks is not mandatory.


How are we going to swim in the pool?

When it comes to pools, you will be able to enjoy them as you are used to.


Will we be able to relax on the sun loungers by the pool and rent a beach towel?

Of course. Clean towels for rent will be issued by our pool staff. Used towels will be stored after which they will be transported to the laundry.


How will you serve our meals?

We will continue to provide our guests with a large selection of delicious and various food. Enjoy your stay & your buffet meals.


What are the other hygiene measures in hotel restaurants and bars?

We will regularly disinfect all furniture and equipment, price lists, POS machines…


Will we be able to enjoy all the wellness and spa services?

You will be able to enjoy our wellness but with few limitations:

- disinfection of the entire wellness few times a day,
- spa zone is available, with a limited capacity


Will you disinfect the rooms?

Along with the regular cleaning, the rooms will be disinfected regularly and thoroughly.


What are the hygiene measures in other public areas of the hotel?

We will clean and disinfect floors, doors, handles, elevator buttons, switches, furniture and toilets several times a day.


What if you suspect COVID-19 in a guest or employee?

We have prepared a protocol according to which we will act in such a case. Epidemiologists on duty are available to every hotel for such a case. All Bluesun Hotels & Resorts employees, in each destination and each hotel, will undergo training in appropriate environments. All adopted measures will be updated to include new information important for risk mitigation.

Your health and safety are most important to us!

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