Our goal in this uncertain time is to provide our future guests with detailed information to make them feel on vacation and on the way there comfortable, safe and carefree. That is why we have created a new program that gives all Bluesun guests, who book directly, answers to all questions while planning their stay on the Adriatic. Dive into our 8-benefits program and carelessly tailor your plans for the next vacation!

1. Flexible cancellation

We are aware that the COVID-19 pandemic has made your travel and vacation planning challenging, so you have the right to cancel your reservation free of charge*, up to 48 hours before your scheduled arrival.

  • Easier holiday planning
  • Secure booking
  • Full money back guarantee

*only available for standard rate

2. Best rate guarantee

Bluesun Vacation Guarantee offers the best price for your vacation. If on another publicly available website you find a lower price for the same room type and the same hotel, for the same payment condition and the same dates, we grant you a 5% discount on the lower price you found.

  • Lowest possible price
  • Maximum savings
  • Transparent communication

3. Health & safety standards

The Bluesun Vacation Guarantee ensures the highest health and safety standards. Taking into account the health of our guests, employees and business partners, and in cooperation with experts, we have prepared options for the operation of all our hotels in the conditions of the COVID-19 pandemic.

  • Commitment to cleanliness
  • Professional security procedures
  • Adherence to all required protocols

4. Direct contact

It is important to have support and direct access to all the necessary information through the decision-making process, travel and finally the holiday itself. We have recognized this need and that is why we are directed towards our future guest through all our communication channels, from email [email protected], social networks to the very conversation with one of our agents by phone +385 1 3844 288 or web chat.

  • Full support
  • Direct contact
  • Personalized holiday offers

5. Dining Experience

Each Bluesun hotel and à la carte restaurant in our destinations offers a safe Dining Experience:

  • Constant adherence to all health & sanitary protocols
  • Easy to maintain a social distance on restaurants terraces

6. Job Loss Promise

In case of losing your job, Bluesun Vacation Guarantee ensures a full refund for a direct booking already made. In addition, we guarantee that your reservation will remain the same for next year - the same price, the same date and the same conditions. All you need to do is contact our reservation center at [email protected] and attach the relevant termination document within one month before your arrival at Bluesun Hotels & Resorts.

7. Online Quick Check-in

To start your vacation safely, we have provided a contactless check-in. It's quick and easy - we'll send you a link in the mail, and once you've entered all the information you need, you'll just pick up your room key upon arrival at the hotel. By ensuring minimal contact and avoiding crowds at the reception, we confirm our commitment to the highest safety and health standards.

8. Organized COVID testing

We organize RAT (ANTIGEN) and PCR testing for COVID-19 for our guests in Brela, Tučepi, Bol, Supetar. The price of the PCR test is 560 HRK, and the price of the RAT (ANTIGEN) test is 200 HRK. In case of a positive test result, don't worry - our employees are educated and our protocols for such situations are carefully worked out.

If you have additional questions, feel free to contact us directly. We are here for you in every step of your vacation planning. Together we can return to the "old normal" and enjoy the most beautiful beaches of the Adriatic coast like never before.

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Unde o să petreceți vacanța?

Bol, insula Brač

Supetar, insula Brač

Brela, Makarska Riviera

Tučepi, Makarska Riviera

Starigrad-Paklenica

Toate destinațiile

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